FREQUENTLY ASKED QUESTIONS

  • Hotshot trucking is indeed a service designed for the fast transport of smaller, time-sensitive loads. It typically involves using medium-duty trucks (often pickup trucks) with flatbed trailers to move freight that doesn't require a full-sized semi-truck. The cargo can range from construction materials and machinery to smaller commercial goods that need urgent delivery. The flexibility of hotshot trucking makes it an ideal option for expedited or last-minute shipments, often operating on a per-load basis without the need for a full truckload, thereby reducing costs and speeding up delivery times.

  • At Task Force Transport & Logistics, we always recommend that clients maintain their own comprehensive insurance. This ensures that, in the event of a claim, their insurance can respond quickly, with any neccesary subrogation handled afterward. However, since the cargo will be under our care, custody, and control, rest assured that your cargo insurance will extend to cover it.

  • After scheduling your shipment, follow these steps to ensure a smooth process:

    1. Confirm Details: Check the confirmation email or message for shipment details, including pickup and delivery times, locations, and any special instructions.

    2. Create a Bill of Lading (BOL): Prepare a Bill of Lading that outlines the details of your shipment, including item descriptions, weights, and any special handling instructions. You will need to provide three copies of the BOL:

      • One copy for the driver: This stays with the shipment for reference during transport.

      • One copy for the shipper: Retain this for your records.

      • One copy for the receiver: Ensure the recipient receives this copy upon delivery.

    3. Prepare Your Shipment: Ensure that your items are properly packed and labeled according to our guidelines. If you have any specific requirements, please communicate them in advance.

    4. Coordinate Access: Make arrangements for access at both the pickup and delivery locations. Confirm with any necessary parties to avoid delays.

    5. Track Your Shipment: Use the tracking information provided in your confirmation to monitor your shipment’s progress.

    6. Contact Us with Questions: If you have any concerns or need further assistance, don’t hesitate to reach out to our customer service team.

    By following these steps, you can help ensure a successful shipping experience!

  • Task Force Transport & Logistics operates across Ontario, serving various cities and regions. Some of the key locations include:

    • Kitchener

    • Waterloo

    • Hamilton

    • London

    • St. Catharines

    • Oakville

    • Windsor

    • Burlington

    • Orangeville

    • Grimsby

    • Goderich

    • Belleville

    • Pickering

    • Chatham

    These areas are just a few examples, and Task Force can transport freight to and from many other locations throughout the province

  • Task Force Transport & Logistics currently utilizes trailers with dimensions of 31’ Length X 8.5’ Width X 3’ Deck Height with a weight capacity of 11,150 lbs.

  • Task Force Transport & Logistics adheres to the Electronic Logging Device (ELD) mandate, ensuring that our operations comply with the regulations related to hours of service and driver safety.

  • ask Force Transport provides a variety of freight and logistics services tailored to diverse client needs. Their services include:

    1. Tilt & Load Transport: This service uses a flatbed that tilts, allowing for the easy loading of wheeled or heavy equipment like vehicles and machinery, as well as palletized freight. It is ideal for oversized items, low-clearance equipment, and containers.

    2. Expedited Transport: For time-sensitive deliveries, Task Force offers fast and efficient shipment services, ensuring timely arrival with minimal downtime.

    3. Dump Hauling: Specialized in transporting bulk materials such as soil, gravel, and debris for construction or landscaping projects.

    4. Flatbed Services: These flatbeds handle large and heavy items, including scaffolding, building materials, light forklifts, containers, and machinery.

    Additionally, Task Force offers flexible scheduling, GPS real-time tracking, and a wide service area covering multiple cities in Ontario​

  • To ensure availability, Task Force Transport & Logistics recommends booking services in advance, especially during busy peak seasons. While same-day or next-day delivery is sometimes possible, it's best to plan ahead. For Power-Only services, a 3-day advance notice is required. This helps in scheduling the appropriate equipment and drivers for your specific needs, ensuring a smoother service experience.

  • Yes, Task Force Transport & Logistics uses tarps to securely cover and protect cargo during transportation on their flatbed trucks. This helps ensure that goods are shielded from the elements like rain, wind, and debris, ensuring safe delivery without damage

  • Yes, Task Force Transport & Logistics does provide services during evenings and holidays. To ensure availability, it's recommended to book in advance, especially during peak periods. This flexibility helps accommodate time-sensitive deliveries, including same-day and next-day options​

  • Expedited shipping prioritizes fast delivery of shipments with little notice, making it especially helpful for time-sensitive and urgent deliveries requiring quick and efficient handling for on-time delivery.

  • Hotshot trucking is versatile and can handle a wide range of cargo, including construction materials, machinery, agricultural equipment, vehicles, and other specialized or oversized loads.

  • Hotshot trucking typically uses Class 3 to Class 5 trucks, such as dually pickups, combined with trailers like flatbeds, goosenecks, or lowboys. These setups allow for hauling smaller loads quickly and efficiently.

  • We are fully insured, carrying both:

    • $2,000,000 General Liability Insurance: This protects against third-party bodily injury and property damage.

    • $250,000 Cargo Insurance: This covers your goods while they are in transit, ensuring protection against loss or damage.

  • Our $2,000,000 general liability insurance ensures that, in the event of any accidents or damage to third-party property during our operations, you are not held liable. Our $250,000 cargo insurance protects your shipments, covering any potential loss or damage while your goods are being transported.

  • Yes, our standard cargo insurance covers up to $250,000. For shipments exceeding this value, we can offer additional coverage. If you have high-value shipments, please contact us to discuss custom insurance options.

  • Yes, our quoted rate generally includes any applicable fuel surcharges. However, please feel free to reach out to confirm the details of your specific quote.

  • We may be able to arrange a same-day shipment, though it's not always guaranteed. Please reach out as early as possible if you need same-day service, and we’ll do our best to accommodate your request.

  • Our rates vary depending on the service you need. We offer a range of specialized services, each with its own pricing structure. These services include:

    • Flatbed with Ramps

    • Power-Only & Camper Moving

    • Bed Load Delivery

    • Dump Hauling

    In addition to the service type, factors such as the distance between pick-up and delivery locations, the size and weight of the load, and any special requirements (like permits or specific handling) will affect the final rate.

    To get the most accurate quote, please provide details about the job, and we'll customize a rate tailored to your specific needs.

  • A Bill of Lading (BOL) is a legally binding document issued by a carrier that details the type, quantity, and destination of goods being shipped. It serves three main purposes:

    1. Receipt of Goods – The BOL acts as a receipt confirming that the carrier has received the shipment in good condition.

    2. Contract of Carriage – It functions as a contract between the shipper and carrier, outlining the terms of transport.

    3. Title of Goods – The BOL serves as proof of ownership, transferring responsibility from the shipper to the carrier, and then ultimately to the recipient.

    The BOL is essential in freight shipping as it helps ensure a smooth transfer of goods and clear documentation of responsibilities.

    How many copies do you need to make and provide?

    Please make three copies of the BOL. One is for your records, one for the driver, and one for the recipient. This ensures everyone involved has a copy for reference and documentation.

  • Please make THREE copies of the BOL:

    Shipper: One copy is for your records and will require the driver’s signature upon pickup.

    Carrier (Trucking Company): One copy is for the driver, which serves as their record of the shipment.

    Recipient: One copy is for the recipient to confirm delivery and for their records.

    This process ensures that all parties have a copy of the BOL for reference and documentation.

  • Q: Why is there a minimum 2-hour charge for your trucking services?
    A: The minimum charge of 2 hours ensures that we can cover the costs associated with mobilizing our trucks, equipment, and personnel. This includes not only driving time but also loading and unloading, fuel, and maintenance costs.

    Q: What factors contribute to the 2-hour minimum?
    A: Several factors contribute to this policy, including:

    • Operational Costs: Fuel, maintenance, and wear and tear on our vehicles.

    • Labor Costs: Compensation for our skilled drivers and staff who are dedicated to ensuring a safe and efficient transport process.

    • Logistical Preparation: Time needed for planning routes, scheduling, and ensuring compliance with regulations.

    Q: How does the minimum charge affect shorter trips?
    A: For trips that take less than 2 hours, clients still benefit from our full range of services, including professional handling, safety measures, and timely deliveries. We believe that our commitment to quality service justifies the minimum charge.

    Q: Are there exceptions to the 2-hour minimum?
    A: In certain circumstances, we may be able to offer exceptions, especially for repeat customers or large contracts. Please contact us directly to discuss your specific needs.

  • Yes, absolutely! We maintain the highest standards of professionalism and reliability. All our employees, trucks, and equipment are fully licensed and insured, providing full coverage for every load, including camper trailers. You can trust that your cargo is protected, and we deliver it with care and commitment.

  • Task Force Transport & Logistics utilizes advanced GPS tracking to monitor shipments and vehicles in real time, providing complete visibility and control over your logistics operations. We'll give you a temporary link to track your cargo's real-time location, keeping you updated on your shipments' status.

  • DISCLAIMER: Payment accepted by Cash, E-Transfer, Debit, Visa, MasterCard, Apple Pay & Discover. Our team carries card readers for payment on site. To pay online, an email will be sent to you with instructions. A pre-authorization will be taken for payments before the delivery of a disposal bin. Charges will be applied once the disposal bin is delivered or the job is complete.

  • Pricing for flatbed services is typically based on factors such as the type, weight, distance traveled, and any specific requirements for the job. To receive a quote tailored to your needs, feel free to reach out to our team.

  • Scheduling flatbed services with us is easy. Simply contact our team through our contact form HERE, and provide details about your hauling needs, and we will work with you to schedule a convenient time for the service.

  • We have the capability to handle flatbed services over long distances within Ontario, Canada efficiently and with utmost care. But contact us beforehand about the material destination. Our experienced team and advanced fleet ensure that your materials are transported safely and on time to their intended destination.

  • Task Force Transport & Logistics proudly presents trailers specially crafted to accommodate loads weighing up to 25,000 LBS and tailored to cater to the requirements of residential deliveries.

    Stay tuned for the imminent introduction of larger trucks and trailers with expanded weight capacities to further enhance our services.

  • Hotshot trucking is focused on smaller, expedited loads that require fast delivery, while traditional trucking usually involves larger, full-truckload shipments. Hotshot services are more flexible and can often access locations that larger trucks cannot.

  • Yes, for smaller loads, hotshot trucking can be more cost-effective than traditional trucking, as you’re only paying for the space and weight you need, rather than a full truckload.

  • We’re proud of the strong relationships we’ve built with our clients, and many of them have shared positive feedback about their experiences with us. We’re happy to provide references upon request, and you can also check out our customer reviews on Google, Yelp, or other relevant platforms. These testimonials highlight our commitment to reliability, efficiency, and customer satisfaction. If you’d like to speak directly with some of our past clients, we can connect you with them to hear firsthand about their experiences with Task Force Transport & Logistics.

  • Yes, if your cargo exceeds the $250,000 coverage or if you require specific coverage, we can arrange additional insurance for your shipment. Contact our team for more details on how we can accommodate your needs.

  • FTL, or full truckload shipping, is a method used for large shipments that require an entire truck—or close to it. With FTL, only one shipper’s freight occupies the truck, granting the shipper exclusive use of the vehicle and, ideally, filling its capacity.

    An FTL shipment allows the truck to be reserved for full capacity, even if the load doesn’t take up all available space. This setup eliminates any concerns the shipper may have about the shipment transferring between vehicles or being combined with other cargo. Often, these shipments are referred to simply as "full loads."

  • Less-than-truckload (LTL) freight refers to transporting shipments that are smaller and don’t require an entire truck. LTL shipments, often organized on pallets, typically range from 150 to 10,000 pounds.

    Sometimes called “partials,” LTL allows freight from multiple shippers to be combined in the same trailer instead of dedicating a whole truck to a single shipper. By consolidating multiple LTL shipments, carriers can optimize the truck’s capacity, maximizing efficiency while keeping costs manageable.

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